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Bharat Darshan Yatra (hereafter referred to as “BDY” or “we”) respects your (customers – hereafter referred as “you” or “user”) privacy and values our relationship with our business partners, clients, third parties having contractual relationship with BDY (hereafter referred to as “third party” or “service provider”), and any party who purchases/intend to purchase/inquire about any product(s) and/or service(s) made available by BDY through any of our customer interface channels including Website, mobile site & offline channels including call centers and offices (collectively referred herein as “Sales Channels”). We are committed to protecting your personally identifiable information (hereafter referred as “information” or “personal information” or “personal data” or “special category of personal data”) by handling it responsibly and safeguarding it using appropriate technical and organizational measures.
We want to assure you that we follow appropriate standards when it comes to protecting your privacy on our Sales Channel. This policy outlines the types of personal information collected on our Website, how this data is used/processed and safeguarded as well as how users may exercise their rights with respect to personal information.
This Privacy Policy applies to Bharat Darshan Yatra company pages, communications and services (“Services”), including off-site Services, such as our email services, customer care and support services and the “Contact us” and “Share on” plugins on our digital properties.
By using or accessing the Website or other Sales Channels, the user hereby agrees with the terms of this Privacy Policy and the contents herein.
This Privacy Policy does not apply to any website(s), mobile sites and mobile apps of third parties, even if their websites/products are linked to our Website. User should take note that the information and privacy practices of BDY’s business partners, advertisers, sponsors or other sites to which we provide hyperlink(s), may be materially different from this Privacy Policy. Accordingly, it is recommended that you review the privacy statements and policies of any such third parties.
Bharat Darshan Yatra for Business (Corporate): In the event BDY is providing services to you as part of our agreement with your employer, contractor, business partner, affiliate or any other party who is having a contractual arrangement with us, then the terms and conditions stipulated in such contractual arrangement shall prevail over this data privacy policy. Such agreement may involve sharing personal data they control as part of that engagement.
In case you book travel services on behalf of your family or a minor, you agree:
To inform the individual about the content of this privacy policy
To obtain any legally-required consent, for the collection, use, disclosure, and transfer (including cross-border transfer) of individual’s personal information, from the individual in accordance with the legal and regulatory requirements
In such a scenario, BDY will be acting as data processors while your respective employer, contractor, business partner, affiliate shall be acting as the data controller. It will be the obligation of the data controller to seek consent of the end customer.
Name, gender, age and date of birth
Contact information such as address, email, and mobile phone number
Country of residence
Family details/information (for example, your marital status and dependents)
Employment and education details (for example, the organization you work for, your job title and your education details)
IP address, browser type and language, your access times
Information in any complaints you make
Recording of telephone calls to our representatives and call centers
Details of how you like to interact with us ( through email, SMS or whatsapp) and other similar information relevant to our relationship
Details shared by you over our chat
If you choose not to provide, or object to us processing the information we collect, we may not be able to process your instructions or continue to provide some or all of our services to you (including our clients)Personal information of other customers/users/travelers
If you provide personal information to us regarding individuals other than yourself, you agree
To inform the individual about the content of this privacy policy
To obtain any legally-required consent, for the collection, use, disclosure, and transfer (including cross-border transfer) of individual’s personal information, from the individual in accordance with the legal and regulatory requirements
The Services are not intended for users under the age of 16 (Permissible Age), unless permitted under applicable local laws. We do not knowingly collect any personal information from you or the market to solicit information from anyone under the Permissible Age. If we become aware that a person submitting personal information is under the Permissible Age, we will delete the account and any related information immediately. If you believe we might have any information from or about you under the Permissible Age, please contact us.
Analytics, Geographic position, unique device identifiers for advertising
Public sources – Personal data may be obtained from public sources such as news articles and Internet searches.
Social and professional networking sites – If you register or login to our websites using social media (e.g., LinkedIn, Google, or Twitter) to authenticate your identity and connect your social media login information with us, we will collect information or content needed for the registration or login that you permitted your social media provider to share with us. That information may include your name and email address and depending on your privacy settings, additional details about you, so please review the privacy controls on the applicable service to set how much information you want to be shared with us.
Business clients – Our business clients may engage us to provide products/services offered by us which involves sharing personal data they control as part of that engagement.
We may rely on the following lawful reasons when we process your personal data to operate our business and provide our products and services:
For the purpose of fulfillment of services which include travel reservation and booking for you and for individuals whose information has been provided by you.
Information like Mobile number, e-mail address and postal address may be used for promotional purposes, unless the customer/user opts-out of such use.
To manage and respond to any request you submit through our website.
To meet legal and regulatory requirements.
Promoting our professional services, products and capabilities to existing and prospective business clients/customers.
Personalizing online landing pages and communications we think would be of interest based on interactions with us and group companies.
To effectively communicate with you like through SMS, emails or whatsapp
If you choose not to share this information, you can still visit our website, but you may be unable to avail certain options or our services.
In general, you can visit our website without telling us who you are or revealing any personal information about yourself. We track the Internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user remains anonymous.
Some of our web pages use “cookies” so that we can better serve you with customized information when you return to our website. Cookies are identifiers which websites send to the browser on your computer to facilitate your next visit to our website. You can set your browser to notify you when you are sent a cookie, giving you the option to decide whether or not to accept it. The information we collect and analyse is used to improve our service to you.
In connection with any of the purposes outlined in the “How will we use/process the personal data” section above, we may disclose details about you to:
Google Analytics, Facebook Ads conversion tracking, Google Tag Manager, unique device identifiers for advertising (Google Advertiser ID for example) and various types of Data as specified in the privacy policy of the service
We have implemented appropriate technical and organizational measures to safeguard and help prevent unauthorized access to your information and to maintain data security. These safeguards take into account the sensitivity of the information that we collect, process and store and the current state of technology. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it.
We assume no liability or responsibility for disclosure of your information due to errors in transmission, unauthorized third-party access or other causes beyond our control. You play an important role in keeping your personal information secure. You should not share your user name, password, or other security information of your account with anyone. If we receive instructions using your registered email ID or username, we will consider that you have authorized the instructions.
We may need to request specific information from you to help us confirm your identity and ensure your right to access the information or to exercise any of your other rights. This helps us to ensure that personal data is not disclosed to any person who has no right to receive it. No fee is required to make a request unless your request is clearly unfounded or excessive. Depending on the circumstances, we may be unable to comply with your request based on other lawful grounds.
Please note: Even after your account is terminated, we retain your transactional data for as long as we have a legitimate purpose to do so (and in accordance with applicable law), including to assist with legal obligations, resolve disputes, and enforce our agreements. We may retain and disclose such data pursuant to this Privacy Policy after your account has been terminated.
From time to time we may update this statement. When we do, we will publish the changes on this Website. If you do not agree with these changes, you can discontinue your use of our Website.
If you have a question, comment, or complaint or wish to access a copy of your personal data or to correct it if you believe it is inaccurate, you may contact us at (Email ID)
Please note, we will not be responding to any operational enquiries and for such support, kindly drop a mail to (Email ID)
This Website uses cookies to improve the user experience and ensure that it is functioning effectively, and on occasion also to provide marketing information or advertise online, either directly or through third party vendors.
In order to provide you with a more personalized and responsive service, we need to remember and store information about how you use this Website. This is done using small text files called cookies. Cookies contain small amounts of information and are downloaded to your computer or other device by a server for this Website. Your web browser then sends these cookies back to this Website on each subsequent visit so that it can recognize you and remember things like your user preferences. You can find below more detailed information about cookies.
By using this Website, you agree to our use of cookies as described in this Cookie Notice.
Some of the cookies we use are mandatory and cannot be disabled so as to enable you to move around the Website and use its features such as accessing secure areas that may contain content for registered users. .
We also uses functional cookies to record information about the choices you have made and to allow it to tailor the site to its users; for example, to remember your language or region or that you have already completed a survey. This information is usually anonymized and is not used for any other purpose.
We also use analytic services to understand how effective our content is, what interests our users have, and to improve how this Website works. In addition,we use web beacons or tracking pixels to count visitor numbers and performance cookies to track how many individual users access this Website and how often. This information is used for statistical purposes only and it is not our intention to use such information to personally identify any user. However, if you have registered and signed into this Website, Yatra may combine this information with information from its web analytic services and cookies to analyse how you use this Website in more detail.
By using this Website, you agree that we can place cookies on your computer or device as explained above. Please bear in mind that removing or blocking cookies can impact user experience and parts of this website may no longer be fully accessible.
Most browsers will allow you to see what cookies you have, and delete them on an individual basis or block cookies from any particular or all websites. Be aware that any preference you have set will be lost if you delete all cookies, including your preference to opt-out from cookies, as this itself requires an opt-out cookie to have been set. Also, this may also lead to unavailability of some services.
We use the following service providers and you can learn more about their privacy policies by clicking on following links:
Google Analytics: https://www.google.com/analytics/learn/privacy.html
A local shared object is like most other browser cookies except that it can store additional types of information. These cookies cannot be controlled using the mechanisms listed above. Our Website uses these types of cookies to store user preferences for media player functionality and without them some video content may not play properly.
The Website contains ‘social buttons’ to enable users to share or bookmark web pages. These are buttons for third party social media sites and these sites may log information about your activities on the Internet including on this Website. Please review the respective terms of use and privacy policies of these sites to understand exactly how they use your information.
We sometimes uses external web services on this Website to display content within the web pages of this Website, for example to display images, show videos or run polls. As with the social buttons, we cannot prevent these sites or external domains, from collecting information on your use of this embedded content.
We may also use tracking technologies to determine whether you have read, clicked on, or forwarded certain email communications which we send to you, to make its communications more helpful and interesting. If you do not wish us to confirm whether you have opened, clicked or forwarded its communications, you will need to unsubscribe, as it is not possible for us to send these emails without tracking enabled. Registered subscribers can unsubscribe following the instructions in the individual email communications you receive from us.
Bharat Darshan Yatra may modify or amend this Cookie Notice from time to time at its discretion. When we make a change to this notice, it will amend the revision date at the top of this page, and such modified or amended Cookie Notice shall be effective to you and your information as of that revised date. We encourages you to periodically review this Cookie Notice to be informed about how it is using cookies.
Please contact Bharat Darshan Yatra through email: (Email ID), if you would like more detailed information on the cookies that we use.
Data Privacy Representative for Bharat Darshan Yatra is:
Bharatdarshanpilgrims@gmail.com